Welcome to TRX Builders. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.
1. Information We Collect
We collect different types of information from our clients and website visitors, including:
1.1. Personal Information
When you contact us, request a quote, or use our services, we may collect personal details such as:
- Full Name
- Email Address
- Phone Number
- Mailing Address
- Project Details
1.2. Non-Personal Information
We may collect non-personal information automatically when you visit our website, such as:
- IP Address
- Browser Type
- Operating System
- Referral URLs
- Pages Viewed
- Time Spent on Website
- Cookies and Tracking Technologies
2. How We Use Your Information
We use the collected information to improve our services, communicate with you, and fulfill our contractual obligations. This includes:
- Providing and managing our services, including home improvement and roofing projects.
- Responding to inquiries and customer support requests.
- Processing quotes, invoices, and payments.
- Sending important updates, including service changes or policy updates.
- Enhancing website functionality and user experience.
- Analyzing website traffic to improve marketing and outreach.
- Complying with legal obligations and enforcing our terms of service.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1. Service Providers and Contractors
We may share necessary information with trusted third-party service providers who assist us in delivering our services, such as:
- Payment Processors
- Subcontractors and Construction Teams
- IT and Security Providers
- Marketing and Advertising Partners
3.2. Legal Compliance and Protection
We may disclose personal information if required to do so by law or in response to legal requests, such as:
- Court Orders, Subpoenas, or Legal Processes
- Protecting the rights, property, and safety of TRX Builders, our clients, or the public.
4. Data Security
We take the security of your personal information seriously and implement measures to protect it from unauthorized access, loss, or misuse. These security measures include:
- Encrypted communications through SSL (Secure Socket Layer) technology.
- Restricted access to personal data, limited to authorized personnel.
- Regular security updates and monitoring to prevent breaches.
Despite these precautions, no data transmission over the internet or storage method can be guaranteed to be 100% secure. If you believe your data has been compromised, please contact us immediately.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze traffic patterns. You can control your cookie settings through your browser preferences.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we have about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal data (subject to legal or contractual obligations).
- Opt-out of marketing communications.
- Withdraw consent for data processing where applicable.
To exercise these rights, please contact us at trxbuilderscal@gmail.com or (650) 307-6769.
7. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy applies only to TRX Builders, and we are not responsible for the privacy practices of external websites. We encourage you to review their policies before sharing any personal information.
8. Retention of Information
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
TRX Builders
📍370 N Milton Ave, Campbell, CA
📞 (650) 307-6769
📧 trxbuilderscal@gmail.com
🌐 https://trx-builders.com/
Thank you for trusting TRX Builders with your construction and remodeling needs. Your privacy and security are our priority!