1. General Questions
1.1. What services does TRX Builders provide?
TRX Builders specializes in roofing, renovations, and home improvement services. Our offerings include roofing installation and repair, kitchen and bathroom remodeling, home additions, structural repairs, and general home renovations.
1.2. How long has TRX Builders been in business?
We have over 18 years of experience in the construction industry, providing high-quality workmanship and outstanding customer service.
1.3. Is TRX Builders licensed and insured?
Yes! TRX Builders is fully licensed and insured, ensuring that all projects meet local building codes and safety regulations.
2. Project & Construction Questions
2.1. How do I get a quote for my project?
You can request a free consultation by calling us at (650) 307-6769 or emailing [email protected]. We’ll assess your project and provide an accurate estimate.
2.2. How long does a typical project take?
The timeline varies based on the project size and complexity. Small renovations may take a few weeks, while larger remodels or roofing projects can take several months. We provide a detailed timeline during the consultation phase.
2.3. Will I need a permit for my project?
Some projects require building permits, depending on local regulations. We handle the permitting process and ensure compliance with all necessary requirements.
3. Payment & Financing Questions
3.1. What payment methods do you accept?
We accept cash, checks, credit cards, and bank transfers. Payment terms are outlined in the contract before the project begins.
3.2. Do you offer financing options?
Yes! We offer financing options to help make home improvement projects more affordable. Contact us for more details on financing plans.
3.3. Is a deposit required before work begins?
Yes, we require a non-refundable deposit before starting any project. The deposit amount depends on the scope of work and will be discussed in the contract.
4. Warranty & Post-Project Support
4.1. Do you offer warranties on your work?
Yes! We provide warranties on both labor and materials. You can learn more by visiting our Warranty and Policy
4.2. What should I do if I experience an issue after project completion?
If you encounter any issues, please contact us immediately at (650) 307-6769 or [email protected]. We’ll schedule an inspection and resolve the problem as quickly as possible.
4.3. Can I transfer my warranty to a new homeowner?
Our warranty is non-transferable unless otherwise stated in the contract. Please refer to the warranty terms for more details.
5. Roofing-Specific Questions
5.1. How do I know if my roof needs to be replaced?
Signs that you may need a roof replacement include:
- Missing, curling, or cracked shingles.
- Leaks or water stains on ceilings.
- Mold, moss, or algae growth.
- Roof age of 20+ years.
If you’re unsure, we offer roof inspections to assess its condition.
5.2. How long does a roof installation take?
Most roof installations take 1-3 days, depending on size and complexity. We will provide a detailed timeline before starting work.
5.3. What roofing materials do you offer?
We offer asphalt shingles, metal roofing, tile roofing, and flat roofing options. Our team can help you choose the best material based on your budget and needs.
6. Contact Us
For more information or if you have additional questions, feel free to contact us:
📍 370 N Milton Ave, Campbell, CA
📞 (650) 307-6769
📧 [email protected]
🌐 https://trx-builders.com/
Thank you for choosing TRX Builders—your trusted partner in home improvement and construction!